Privacy Policy

Collection and Use of Personal Information

For everyone

We collect the following personal information from you:

  • IP Address
  • Contact information such as name, email address, mailing address, phone number
  • Preferences information such as email subscription type preferences and communication preferences
  • Information about your business, such as company name, company size, industry
  • Demographic information such as region, job title, interests and zip code
  • Only when necessary to determine suitable products and services may we collect financial information such as bank or brokerage account numbers, types of investments, income, revenue, assets, credits, deductions, expenses, and bank account information

As most websites do, we automatically gather information about your cookies, as detailed below.

We use this information to:

  • Assess the needs of your business to determine suitable products and services
  • Send you the requested product or service information
  • Send you marketing communications, such as newsletters and blog posts. Improve our website and marketing efforts
  • Conduct research and analysis
  • Display content based on your interests

For FCBS clients only

In addition to the information above, the following data is collected from clients to fulfil our contractual obligation to deliver business products and services:

  • Billing information such as credit card number and billing address
  • Financial information such as bank or brokerage account numbers, types of investments, shareholder information such as cap table, income, revenue, assets, credits, deductions, expenses, and bank account information
  • Unique identifiers such as user name, account number, and password
  • Tax Identification Number (TIN) or other government identification numbers such as Social Security Number
  • Date of Birth

We use this information to:

  • Establish your identity
  • Assess the needs of your business to determine if any suitable products or services are necessary.
  • Send you the requested product or service information
  • Send product updates
  • Respond to customer service requests
  • Administer your account
  • Provide requested financial services
  • Respond to your questions and concerns

Choice/Opt-Out

You may stop receiving our marketing or sales emails by following the unsubscribe instructions included in these emails, or you can contact us at info @ fcb-services.com.

Information Obtained from Third Parties

If you provide us with personal information about others, or if others give us your information, we will only use it for the specific reason it was provided. An example is when you refer a friend or colleague to FCBS.

By providing FCBS with a friend or colleague’s personal information, you act as the authorized party to disclose that information to FCBS so that we may collect, use, and disclose such information for the purposes described in this Privacy Policy. This means that you must take reasonable steps to ensure the individual concerned is aware of and/or consents to topics in this Privacy Policy, including the collection of their personal information, the purposes for which that information is being collected, the intended recipients of that information, the individual’s right to obtain access to that information, FCBS’s identity, and how to contact FCBS.

Where requested to do so by FCBS, you must also assist FCBS with any requests by the individual to access or update the personal information you have collected from them.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may provide your personal information to companies that we partner with in joint marketing efforts. In this case, the webpage on which you are submitting your personal information will explicitly state that the data will be shared and who it will be shared with.

We may provide your personal information to companies that provide services to help us with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information:

  • As required by law, such as to comply with a subpoena or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect our safety or the safety of others, investigate fraud, or respond to a government request,
  • if FCBS is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
  • to any other third party with your prior consent to do so.

You authorize us to collect and share with our payments provider. Your personal information, including full name, date of birth, social security number, physical address, email address and financial information, and you are responsible for the accuracy and completeness of that data.

Cookies and Other Tracking Technologies

We use cookies to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information. We use another company to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics for us about visitors to our Site.

Links to Other Websites

Our Site includes links to other websites whose privacy practices may differ from those of FCBS. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

Security

The security of your personal information is important to us. When you enter sensitive information on our forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can contact us at info@fcb-services.com

Where Data is Processed & Stored

To provide you with products and services, we may store, process, and transmit information in the United States and locations around the world. Information may also be stored locally on the devices you use to access our products and services. As required by IRS code (Sec.7216), FCBS will obtain your explicit consent prior to sharing your tax data outside the United States.

How Long Do We Retain Your Personal Information

In accordance with applicable laws, we keep your information for as long as needed to serve you and maintain your account as needed to operate our business or improve our offerings or develop new ones.

We retain your information for as long as your account is active or as needed to provide you with services. We may retain or use your information as necessary to comply with our policies, legal obligations, resolve disputes, and enforce our agreements.

The IRS requires us to retain filed tax returns, work papers, and other relevant accounting documentation for a period of at least seven years. Therefore, at minimum, we will retain any tax-related information for seven years.

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, contact us at info@fcb-services.com.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. Please periodically review this page for the latest information on our privacy practices.

Contact

You may contact us at info@fcb-services.com.
Effective Date: APRIL 26, 2023